Help and Support
The Doctor's Channel is committed to providing you with an enjoyable, educational augmented reality experience.
If you experience any difficulty using the TDC AR app, or have any suggestions or feedback, please
contact us at ar@thedoctorschannel.com. Our support team will contact
you within one business day.
Frequently Asked Questions
- Is an internet connection required?
- Yes. Detection of AR-enabled markers and delivery of the AR experience requires an internet connection.
- Is access to my device camera required?
- Yes. The camera is an integral part of the augmented reality experience. TDC AR uses your camera to
detect of AR-enabled markers and overlay AR content onto the world as seen through your camera. The TDC AR app
will prompt you for access to your camera and will only use the camera while the app is in use.